Bank your way with low fees and extra benefits.
Enjoy 55 days’ interest free credit and other benefits.
Affordable loans and interest rates from R2k to R300k.
Buy or build your home with up to 109% financing to cover bond and transfer costs.
Debt management support when you need it the most.
Cover for you and your family in the event of death.
Car, building, house contents, valuables and more.
Bond, credit card, overdraft, loan and car repayments.
Guaranteed income and growth plans for future income.
Achieve your financial goals with expert planning.
We’ll help manage your assets, debts and estate planning.
Simpler more affordable
For children under 16
For 16 to 26 year olds
For 55 years and older
Personalised banking services
The globally integrated account
Your phone is your bank account
Money available at any time
Cash in your hand the next day
Funds ready within a month
Investments left until maturity
With you from search to purchase
Bring your dream home to life
Move your home loan to us
All the value-adds, 24/7
Flexible and affordable solutions
Nedbank ID single sign-on gives you full digital access to Nedbank’s banking and lifestyle products and services on the Money app or Online Banking.
Log in to Online Banking or another one of our secured services.
We are on hand to help you in any way we can – to resolve a problem, guide you on registering a complaint, or help you through challenging financial times.
Our friendly agents can answer your questions at the service desk you’re looking for. You can also chat to Enbi, your 24/7 assistant on the Money app or Online Banking.
A professional banking experience that takes you further
For businesses with an annual turnover less than R30 million:
For businesses with an annual turnover between R10 million to R750 million:
Integrated wealth management solutions for high nett worth individuals:
For businesses with an annual turnover exceeding R750 million
Holding Entities and Private Equity
+27 10 217 8163
NCIBAssistHoldingEntities@Nedbank.co.za
Public Sector
+27 10 217 8168
NCIBAssistPublicSector@Nedbank.co.za
Information and Communication Technology
+27 10 217 8175
NCIBAssistICT@Nedbank.co.za
International Financial Institutions
+27 10 217 8170
NCIBAssistIFI@Nedbank.co.za
Financial Institutions
+27 10 217 8167
NCIBAssistFinancialInstitutions@Nedbank.co.za
Automotives, Transport, Freight & Logistics
+27 10 217 8176
NCIBAssistAutologistics@Nedbank.co.za
Power and Infrastructure
+27 10 217 8173
NCIBAssistPowerInfrastructure@Nedbank.co.za
Mining and Chemicals
+27 10 217 8172
NCIBAssistMiningChemicals@Nedbank.co.za
Retail
+27 10 217 8174
NCIBAssistRetail@Nedbank.co.za
Diversified Industrials
+27 10 217 8166
NCIBAssistDiversifiedIndustrials@Nedbank.co.za
Consumer and Healthcare
+327 10 217 8165
NCIBAssistConsumerHealth@Nedbank.co.za
Cape
+27 10 217 8164
NCIBAssistCape@Nedbank.co.za
KZN
+27 10 217 8171
NCIBAssistKZN@nedbank.co.za
All Hours
Cape Town:
Eastern and Southern Cape:
Gauteng:
Durban:
Pretoria:
Online Share Trading:
We help you to create the ideal personal financial plan to meet your unique needs:
Our experts can ensure that your goals for providing for your heirs are obtainable.
Rest assured that your beneficiaries’ needs will be properly taken care of:
Have the peace of mind that we will administer your estate in accordance with your wishes:
Lost or Stolen Cards:
All Hours
Local | International | |
Lost and stolen cards: | +27 800 110 929 | +27102174330 |
Merchants: | +27 860 114 966 | +27102174005 |
SAA Voyager Credit Card: | +27 861 263 464 | +27102174213 |
Amex® Platinum Services: | +27 800 004 244 | +27102174735 |
Amex® Corporate Gold Card: | +27 860 102 191 | +27102174736 |
Amex® Corporate Green Card: | +27 860 102 191 | +27102174750 |
Amex® Credit Card: | +27 860 119 966 | +27102174736 |
Corporate Purchasing Card: | +27 860 102 191 | +27102174736 |
Nedbank Group Limited
135 Rivonia Road, Sandown, 2196
Gauteng: | +27 11 294 4444 |
Western Cape: : | +27 21 412 3000 |
Eastern Cape: | +27 41 393 5800 |
KwaZulu Natal: | +27 31 364 1000 |
Please let us know if you are unhappy with any of our products or services. We will do our best to resolve the problem and improve your banking experience.
If you are unhappy that our products or service have/has not met your expectations, please contact us so we can help you and improve your experience.
Here is how to reach us;
We have made it easy for you to contact us by providing several options including the following:
You can expect the following from us:
We know that you may not always be happy with the outcome of your complaint and that you may want to escalate the matter. If your complaint remains unresolved or you are dissatisfied with the outcome, please email us on complaintappeals@nedbank.co.za.
Still dissatisfied?
You may refer the matter to the National Financial Ombud Scheme after we have provided you with feedback. The purpose of the National Financial Ombud Scheme (NFO) is to resolve consumer complaints against financial service providers. As an independent organisation, they are committed to resolve disputes impartially, speedily, confidentially and in an open, informal and approachable way at no cost to the complainant.
The financial service providers within the NFO’s jurisdiction are:
Contact details of the NFO
Tel: 0860 800 900
WhatsApp: +27 66 473 0157
Website: www.nfosa.co.za
Email: info@nfosa.co.za
Address:
Johannesburg |
Cape Town |
110 Oxford Rd, |
Claremont Central Building, |
If you have advice/Intermediary services or product-related complaints, please contact the FAIS Ombud.
Contact details of the FAIS Ombud
Tel: 0860 663 274
Website: www.faisombud.co.za
Email: info@faisombud.co.za
If you have conduct related complaints, please contact the Financial Sector Conduct Authority (‘FSCA’) which is the market conduct regulator of financial institutions in South Africa.
Contact details of the FSCA
Tel: 0800 20 3722
Website: www.fsca.co.za
Email: info@fsca.co.za
If you have a credit and lending-related complaint please contact the The National Credit Regulator (‘NCR’).
Contact details of the NCR
Tel: 0860 627 627
Website: www.ncr.org.za
Email: info@ncr.org.za/complaints@ncr.org.za
Nedbank is committed to the highest ethical standards when conducting business. Read more
For a secure and convenient way to manage your money, open an account, get a loan, or even buy gift and prepaid vouchers: get the Nedbank Money app.
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