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Bank your way with low fees and extra benefits.
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Enjoy 55 days’ interest free credit and other benefits.
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More rewards at every level as you spend and invest.
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Bank on any device, from anywhere at anytime.
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Local and international wealth management solutions.

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All-in-one online trading or broker assistance.
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Achieve your goals
Personal loans

Affordable loans and interest rates from R2k to R300k.
Home loans

Buy or build your home with up to 109% financing to cover bond and transfer costs.
Student loans

Nedbank offers full or part-time loans to students.
Overdrafts

Instant access to credit when you need it.
Vehicle finance

Easily apply for MFC vehicle finance in 5 steps.
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Secure an affordable energy solution when in need.
Debt assistance

Debt management support when you need it the most.
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Protect what you love
Life cover

Secure your family’s future with up to R2million.
Funeral cover

Cover for you and your family in the event of death.
Short term insurance

Car, building, house contents, valuables and more.
Credit Life

Bond, credit card, overdraft, loan and car repayments.
Travel insurance

Global travel insurance with 24-hr emergency assist.
Business cover

We have cover for small, medium or large businesses.
Secure investments

Guaranteed income and growth plans for future income.
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Plan your wealth
Financial planning

Achieve your financial goals with expert planning.
Estate, wills & trust services

We’ll help manage your assets, debts and estate planning.
Nedbank Private Wealth

Banking experience with customised solutions and rates.
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Our experts are ready to assist when you need them.
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Bank

Accounts

Bank your way with low fees and extra benefits.

Credit cards

Enjoy 55 days’ interest free credit and other benefits.

Greenbacks

More rewards at every level as you spend and invest.

Digital banking

Bank on any device, from anywhere at anytime.

Switch to Nedbank

Move your salary and debit orders over easily.

Fraud awareness

Protect yourself against the latest schemes and scams.

Forex

For all your travel, international payments, and foreign currency investment needs.
Back
Save & Invest

Accounts

Great interest rates and easy access to your money.

Investment services

Local and international wealth management solutions.

Share trading

All-in-one online trading or broker assistance.
Back
Borrow

Personal loans

Affordable loans and interest rates from R2k to R300k.

Home loans

Buy or build your home with up to 109% financing to cover bond and transfer costs.

Student loans

Nedbank offers full or part-time loans to students.

Overdrafts

Instant access to credit when you need it.

Vehicle finance

Easily apply for MFC vehicle finance in 5 steps.

Solar finance

Secure an affordable energy solution when in need.

Debt assistance

Debt management support when you need it the most.
Back
Insure

Life cover

Secure your family’s future with up to R2million.

Funeral cover

Cover for you and your family in the event of death.

Short term insurance

Car, building, house contents, valuables and more.

Credit Life

Bond, credit card, overdraft, loan and car repayments.

Travel insurance

Global travel insurance with 24-hr emergency assist.

Business cover

We have cover for small, medium or large businesses.

Secure investments

Guaranteed income and growth plans for future income.
Back
Plan

Financial planning

Achieve your financial goals with expert planning.

Estate, wills & trust services

We’ll help manage your assets, debts and estate planning.

Nedbank Private Wealth

Banking experience with customised solutions and rates.

Speak to a financial adviser

Our experts are ready to assist when you need them.
Back
Learn

Read our blog

Let our experts guide you on any financial matter.
Back
Contact us

Talk to us

We’re here to answer questions and resolve queries.

Find us

Find your nearest branch, ATM and currency exchange.
Back
  • Digital banking
  • Switch to Nedbank
  • Fraud awareness
  • Forex
  • Investment services
  • Share trading
  • Loan consolidation
  • Personal loans
  • Home improvement loan
  • Exclusive short-term loan offers
  • Overdrafts
  • Vehicle finance
  • Solar finance
  • Consolidate all your debts into a simple loan | Nedbank
  • Short-term payment relief | Nedbank
  • Take charge and restructure your finances | Nedbank
  • Assisted-sales solutions for homes and vehicles | Nedbank
  • Flexible payment plans for loans and credit | Nedbank
  • Understanding how repo rate works | Nedbank
  • We have payment solutions to get you back on track
  • Individual R10,000
  • Individual R30,000
  • Family Cover
  • Build your own cover
  • Vehicle insurance
  • Building insurance
  • House contents insurance
  • Valuables insurance
  • Alternative energy insurance
  • Legal expenses | Nedbank Insurance
  • Home loan credit life
  • MFC Vehicle Finance Assurance
  • Overdraft Assurance
  • Balance Protection Plan
  • Personal loan Assurance
  • Travel insurance
  • Business cover
  • Guaranteed Growth Income Plan
  • Guaranteed Growth Plan
  • Investment planning
  • Insurance planning
  • Give
  • Retirement planning
  • Will drafting
  • Ensure your estate is managed by an executor | Nedbank
  • Trust services
  • Financial accounting
  • Tax services
  • Leave the admin of your estate to us, and not to your loved ones | Nedbank
  • Nedbank Private Wealth
  • Speak to a financial adviser
  • A financial adviser can help you plan your future
  • Everything you need to know about student loans
  • Talk to us
  • Find us

Service with a smile

Our friendly agents can answer your questions at the service desk you’re looking for. You can also chat to Enbi, your 24/7 assistant on the Money app or Online Banking. 

  • Call the Nedbank Contact Centre on 0800 555 111 
  • Call the MFC Contact Centre on 084 196 4473

The Nedbank Contact Centre is toll-free and available 24/7. 

Need help? Chat to Enbi.

Your 24/7 assistant on the Money app or Online Banking.

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For MiGoals Premium clients banking needs:

Need help? Chat to Enbi.

Your 24/7 assistant on the Money app or Online Banking.

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A professional banking experience that takes you further

 

Need help? Chat to Enbi.

Your 24/7 assistant on the Money app or Online Banking.

Log on

 

 

For businesses with an annual turnover less than R30 million:

Need help? Chat to Enbi.

Your 24/7 assistant on the Money app or Online Banking.

Log on

 

 

For businesses with an annual turnover between R10 million to R750 million:

 

 

Integrated wealth management solutions for high nett worth individuals:

 

 

For businesses with an annual turnover exceeding R750 million

 

Holding Entities and Private Equity
+27 10 217 8163
NCIBAssistHoldingEntities@Nedbank.co.za

Public Sector
+27 10 217 8168
NCIBAssistPublicSector@Nedbank.co.za

Information and Communication Technology
+27 10 217 8175
NCIBAssistICT@Nedbank.co.za

International Financial Institutions
+27 10 217 8170
NCIBAssistIFI@Nedbank.co.za

Financial Institutions
+27 10 217 8167
NCIBAssistFinancialInstitutions@Nedbank.co.za

Automotives, Transport, Freight & Logistics
+27 10 217 8176
NCIBAssistAutologistics@Nedbank.co.za

Power and Infrastructure
+27 10 217 8173
NCIBAssistPowerInfrastructure@Nedbank.co.za

Mining and Chemicals
+27 10 217 8172
NCIBAssistMiningChemicals@Nedbank.co.za

Retail
+27 10 217 8174
NCIBAssistRetail@Nedbank.co.za

Diversified Industrials
+27 10 217 8166
NCIBAssistDiversifiedIndustrials@Nedbank.co.za

Consumer and Healthcare
+327 10 217 8165
NCIBAssistConsumerHealth@Nedbank.co.za

Cape
+27 10 217 8164
NCIBAssistCape@Nedbank.co.za

KZN
+27 10 217 8171
NCIBAssistKZN@nedbank.co.za

 


All Hours

Cape Town:

  • +27 21 416 7000

Eastern and Southern Cape:

  • +27 41 398 8000

Gauteng:

  • +27 112 944 444

Durban:

  • +27 31 364 1111

Pretoria:

  • +27 12 436 7000

 

 

  • Personal: +27 800 333 111 or +27102174076 (International Dialing) 
    • Monday - Friday: 06:00 - 18:00
    • Saturday: 07:00 - 15h00
    • Sunday: 10:00 - 14:00
  • Business: +27 860 104 526
    • Mon - Fri: 08:00 - 16:30

Online Share Trading:

 

 

We help you to create the ideal personal financial plan to meet your unique needs:

 

 

Our experts can ensure that your goals for providing for your heirs are obtainable.

 

 

Rest assured that your beneficiaries’ needs will be properly taken care of:

 

 

Have the peace of mind that we will administer your estate in accordance with your wishes:

 

 

Lost or Stolen Cards:

All Hours

  Local        International 
Lost and stolen cards:      +27 800 110 929      +27102174330
Merchants: +27 860 114 966      +27102174005
SAA Voyager Credit Card: +27 861 263 464      +27102174213
Amex® Platinum Services: +27 800 004 244      +27102174735
Amex® Corporate Gold Card: +27 860 102 191      +27102174736
Amex® Corporate Green Card:     +27 860 102 191      +27102174750
Amex® Credit Card: +27 860 119 966      +27102174736
Corporate Purchasing Card: +27 860 102 191      +27102174736

Nedbank Group Limited

135 Rivonia Road, Sandown, 2196

  • + 27 11 294 4444
    • Mon - Fri: 8:00 - 16:30
Gauteng: +27 11 294 4444
Western Cape: : +27 21 412 3000
Eastern Cape: +27 41 393 5800
KwaZulu Natal:      +27 31 364 1000

Ready to listen to you

Please let us know if you are unhappy with any of our products or services. We will do our best to resolve the problem and improve your banking experience.

 

If you are unhappy that our products or service have/has not met your expectations, please contact us so we can help you and improve your experience.

Here is how to reach us;

We have made it easy for you to contact us by providing several options including the following:

  • Call our Nedbank Contact Centre tollfree on 0800 555 111 (24/7).
  • Call our MFC Contact Centre on 084 196 4473.
  • Call our Client Complaints Helpline on 0860 444 000 or +27 11 710 4011 –
    • Monday to Friday from 08:00 to 17:00
    • Saturdays from 08:00 to 12:00
  • Email: clientfeedback@nedbank.co.za 365/24/7 for your convenience.
  • Email: complaints@mfc.co.za for specific vehicle finance complaints.
  • Use our digital channels such as the Money app, Online Banking or our social media pages on Facebook or Twitter.

You can expect the following from us:

  • We want to make sure that we improve your experience, which means that we commit to doing the best we can to resolve your complaints as quickly as possible.
  • We will acknowledge that we have received your complaint and provide you with a reference number within 24 hours.
  • Our dedicated team will investigate your complaint and keep you updated regularly throughout the process
  • We will make every effort to resolve your complaint within 10 working days, but if we are unable to, we will let you know that we need more time.
  • We will give you feedback of the outcome of our investigation.

We know that you may not always be happy with the outcome of your complaint and that you may want to escalate the matter. If your complaint remains unresolved or you are dissatisfied with the outcome, please email us on complaintappeals@nedbank.co.za.


 

Still dissatisfied?

You may refer the matter to the National Financial Ombud Scheme after we have provided you with feedback. The purpose of the National Financial Ombud Scheme (NFO) is to resolve consumer complaints against financial service providers. As an independent organisation, they are committed to resolve disputes impartially, speedily, confidentially and in an open, informal and approachable way at no cost to the complainant.
 

The financial service providers within the NFO’s jurisdiction are:

  • Banks
  • Credit Providers
  • Short-Term Insurers (Non-Life Insurance)
  • Long-Term Insurers (Life Insurance)

 

Contact details of the NFO

Tel: 0860 800 900  
WhatsApp: +27 66 473 0157 

Website: www.nfosa.co.za

Email: info@nfosa.co.za

Address:
 

Johannesburg

Cape Town

110 Oxford Rd,
Houghton Estate,
Johannesburg,
Gauteng,
2198

Claremont Central Building,
6th Floor,
6 Vineyard Road, Claremont,
Western Province,
7700


If you have advice/Intermediary services or product-related complaints, please contact the FAIS Ombud.
 

Contact details of the FAIS Ombud

Tel: 0860 663 274  

Website: www.faisombud.co.za

Email: info@faisombud.co.za

 

If you have conduct related complaints, please contact the Financial Sector Conduct Authority (‘FSCA’) which is the market conduct regulator of financial institutions in South Africa.
 

Contact details of the FSCA

Tel: 0800 20 3722  

Website: www.fsca.co.za

Email: info@fsca.co.za

 

If you have a credit and lending-related complaint please contact the  The National Credit Regulator (‘NCR’).
 

Contact details of the NCR

Tel: 0860 627 627  

Website: www.ncr.org.za

Email: info@ncr.org.za/complaints@ncr.org.za

 

Report Fraud on 0800 110 929

Nedbank is committed to the highest ethical standards when conducting business. Read more

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