The 4th annual Digital Immersion Conference

The Digital Immersion Conference enables robust conversations around digital technology and its impact on our clients.

 

The Digital Immersion Conference is an annual convergence of industry leaders and technology experts. This event provides a platform to connect on all things digital and how automated data processing, digital immersion, and a sound digital enablement strategy can foster better client relationships.

'Digital plays an integral role in assisting the relationships that a bank has with its clients. The human interaction will always be there, but digital enablement can unlock effectiveness in client journeys,' says Basem Noursi, Associate Partner at McKinsey & Company in Dubai.

 

Nedbank as a digital leader in banking

As a leading African corporate and investment bank, clients rely on Nedbank Corporate and Investment Banking (NCIB) to provide them with expertise that will improve their workflows and day-to-day operations.

'The NCIB Digital Immersion Conference brings together thought leaders across industries to discuss digital transformation as an opportunity to improve client experience and enable relationships,' says Arnold Asiimwe, Executive of Digital Transformation at NCIB.

 

Digital Immersion Conference: A recap

Some topics that were covered at this year’s Digital Immersion Conference by speakers Arnold Asiimwe, Nicky Verd and Basem Noursi:

  • The importance of digital enablement in client relationships (warm digital).
  • The future of juristic client engagement.
  • The importance of digitally enabled operations and workforces.
  • Operational excellence – The value of data and automation in transforming operations.

'As technology continues to enter the workforce, it’s important to bridge the gap between human and technology to anticipate changes in the market,' notes author, keynote speaker and consultant Nicky Verd.

 

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